Lowe's Home Improvement, located at 1208C Paris Road in Mayfield, KY, is a well-known home improvement chain offering a wide range of appliances, gardening supplies, tools, and hardware. This location provides in-store shopping, curbside pickup, and delivery options to accommodate the needs of its customers. With operating hours from 6 AM to 9 PM on most days, and a slightly later opening time on Sundays at 8 AM, Lowe's Home Improvement aims to be accessible to the community for their home improvement needs. With a strong emphasis on customer service, the store is known for its helpful and polite staff who are readily available to assist customers in finding the right products. Lowe's is a popular choice for individuals and contractors in the Mayfield area looking for quality home improvement products and services.
Amenities and More
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Wheelchair accessible parking lot
- Curbside pickup
- Checks
- In-store pickup
- Electronics
- Repair services
- Batteries
- Light bulbs
Reviews
Paul and Josh was super helpful today with lumber. In fact, every associate I dealt with today was kind and helpful. This store greets you and actually asks if you need help finding anything. The cashiers were friendly. We don't have to wait too long to get help locating and loading items when we come here.
This is probably my least favorite Lowe's. Some days you can get service if you ask, but it is normal to walk around the store looking for something and be ignored by employees. I've been shopping this store for ten years due to location and the employee customer interaction has not improved, which leads me to believe the employee responses are a result of the management culture. I've begun paying more to shop my local hardware store... .
The guy who works in shower section nice guy and helpful we brought shower walls and they are damaged from shipment we went to exchanged them today and would not do a even exchange stupid same price and exact same item had to return to my card and now I have to wait until tomorrow to buy them again! Such a dumb policy and waste of time and gas! To make extra trip and all they do is give you the run around I wish Home Depot was in mayfield I would sure go there
Ordered a washer and dryer, they rescheduled delivery twice, and then claimed they tried to deliver, but nobody was home, all while I was sitting on my front porch waiting for them. Can't say anything about shopping in store, but if you're ordering something for delivery, think twice.
Edit 2-8-2024 for owner's response: you've got all the info to reach out to me and make this right, the fact that you haven't compounds the delivery failure. I wish I could give zero stars.
Try and shop local as much as you can. Maybe Lowes is a little cheaper but you can't put a price on local connections. These kids that work at Lowe's don't care, why should they. And the adults are just there for a paycheck. Go to someone that cares just a bit more.
Edit 10/12/2023: And their reply is exactly what I expected. A standard corporate response where I have to call. The 60 seconds of time I've wasted just to add this to the review is all I want to spend on the matter.
We went for the food truck that was set up there, Peanuts food truck based out of Calloway county and it was amazing!!!!!! We will definitely be visiting them again. Thanks to mayfield Lowe’s for having them
Never any cashiers at 5 pm have to go to customer service to be rung up with returns coming in.
Dont like self service at any of the stores people. Thats not customer service .
At all
I use the self checkout because I want to, and know what I’m doing. The last time I went, the associate was intrusive. He needed to deactivate a security tag, which was fine, but I had purposefully not bagged my two smaller items because I …
How do you go here at 8 a.m. in the morning tyi get some improvement tools and have an emergency bowel movement only to mess yourself because management allowed their employees to NOT deliver clean restrooms for their customers? It's 8 a.m. Did they not clean tthen at shift's end the night before? Did they not consider being open for business at 8 a.m. (which includes having a clean restroom available)?
Always have what I need. Very helpful employees.
Location
1208C Paris Rd, Mayfield, KY 42066, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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